Beauty Network Clinic

Beauty Network Clinic (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal identification information
  Name, date of birth, gender
• Contact information
  Email address, telephone number
• Medical and treatment information
  Consultation details, treatment history, medical questionnaires, consent forms, and clinical photographs (before/after)
  (This information is treated as special category data and handled with strict confidentiality.)
• Payment information
  Transaction records (we do not store full card details)
• Website usage data
  IP address, browser type, device information, pages visited, and cookies

2. How We Use Your Information

We use your personal data to:

• Provide medical aesthetic consultations and treatments
• Communicate with you regarding appointments, treatments, and aftercare
• Maintain accurate medical and treatment records
• Process payments and manage accounts
• Improve our website and services
• Comply with legal, medical, and regulatory obligations

We will never sell, rent, or trade your personal data to third parties.

3. Legal Basis for Processing

We process your data under one or more of the following legal bases:

• Consent – where you have given clear permission
• Contract – where processing is necessary to provide requested services
• Legal obligation – to meet healthcare, tax, or regulatory requirements
• Legitimate interests – for business operations and service improvement

4. Sharing Your Information

We may share your information only where necessary with:

• Medical professionals involved in your care
• Payment processors and booking/management systems
• Professional advisors or regulatory bodies when required by law

All third parties are required to keep your information secure and confidential.

5. Data Storage & Security

• Personal and medical data is stored securely using encrypted systems
• Access to data is restricted to authorised personnel only
• Appropriate technical and organisational measures are in place to prevent unauthorised access, loss, or misuse

6. Data Retention

We retain personal and medical data only for as long as necessary to:

• Provide ongoing care and follow-up
• Meet legal, insurance, and professional requirements

Once no longer required, data is securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data (where legally permissible)
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website may use cookies to enhance user experience and analyse website performance. You can control or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Beauty Network Clinic

📧 Email: hello@beautynetwork.clinic

📞 Telephone: 07465 999465